All orders will be picked packed and shipped with tracking information within 24 hours from the time it was purchased unless stated otherwise. You should expect to receive your order in 4 to 10 days if in the U.S.A.
Shipping to other countries may take up to 30 days or longer. We have no control over the amount of time it takes to be cleared by customs.
Yes, Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify. ... From annual on-site assessments validating compliance to continuous risk management, we work really hard to ensure our shopping cart software and ecommerce hosting is secure.
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.
We offer 14 day returns. If you are unhappy with your order for any reason please contact us. Be sure to include your order number.
If your item is a preorder, you have 14 days after you receive your item to start the return.
Preorders can be cancelled at any time. Any preorders cancelled within the estimated shipping time frame listed in the product description will be subject to a 15% cancellation fee unless you request in-store credit. If a preorder item has exceeded the estimated shipping time frame that is listed in the product description it will not be subject to cancellation fees.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You are only allowed to return up to $250 worth of purchases at a time. No bulk returns will be accepted.
Gift cards are non-refundable.
All Clearance items are final sale, no returns or exchanges.
Any Holiday items that are returned after the holiday will be subject to a 15% restocking fee.
Any AOP print items that are returned are subject to a 15% restocking fee. If you are unhappy with the placement that you receive and would like to exchange the item, it is your responsibility to pay the shipping.
Blue Culture Tees is not responsible for lost or damaged packages.