Hi everyone. We are aware of the issue with trying to add or update your address and the address box going away when attempting to add information. This issue seems to be only affecting mobile. We have found that hitting the edit button works rather than adding a whole new address.
However, we do suggest that you add/update your address on a computer. This issue does not seem to be happening on computers.
We apologize for the inconvenience as we are working to resolve this issue as quickly as possible. Please reach out to firstname.lastname@example.org if you need further assistance.
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